Rideshare services have made getting around easier, but accidents involving these vehicles can be more complicated than regular crashes. If you’ve been in a rideshare accident, whether you were a passenger, another driver, or even a pedestrian, knowing exactly what to do afterward can protect your health, your rights, and your chances of getting fair compensation.
When an accident happens, emotions can run high, and the scene can feel overwhelming. In New Orleans, accidents involving rideshare vehicles can involve multiple insurance companies and unique legal rules. That’s why taking the right steps immediately after the crash is so important. The right rideshare accident attorney near you, along with acting quickly and carefully, can help you build a stronger claim and avoid mistakes that could cost you later.
Ensure Safety and Get Medical Help
Your first priority should always be safety. Check yourself and others for injuries, and if there are any serious injuries, call 911 immediately. Even if you feel fine, you should still seek medical attention as soon as possible. Some injuries, like whiplash or concussions, don’t show symptoms right away. Getting prompt medical care is not only important for your health but also for your claim. Medical records will serve as proof that your injuries were caused by the accident, which can make a big difference when negotiating with insurance companies.Call the Police
No matter how minor the accident might seem, always call the police. In New Orleans, a police report can be one of the most important pieces of evidence in your case. The report will include details like the date, time, location, and who was involved. It may also note who the officer believes was at fault. Make sure to get a copy of the police report or at least the case number so you can request it later. Your lawyer will use this report to help build your case and deal with insurance adjusters.Gather Evidence
Evidence is the backbone of any successful accident claim. If it’s safe and you’re able to do so, collect as much information as you can at the scene:- Take clear photos of all vehicles involved, including license plates and any visible damage.
- Photograph the road conditions, traffic signs, and anything else that might have contributed to the crash.
- Get the rideshare driver’s name, contact information, and insurance details.
- Exchange information with other drivers involved, if applicable.
- Speak to any witnesses and get their contact details. Their statements could help confirm your version of events.
Report the Accident to the Rideshare Company
After leaving the scene, notify the rideshare company (Uber, Lyft, or another service) about the accident. Each company has its own reporting process, which may involve filling out an online form or speaking directly with a representative. This step is important because rideshare companies often carry large insurance policies that could cover your damages, but only if the driver was actively logged into the app at the time of the accident.Keep Track of All Expenses
From medical bills to lost wages, every cost related to your accident should be documented. This includes:- Emergency room visits and follow-up appointments
- Prescription medications and medical equipment
- Physical therapy and rehabilitation costs
- Transportation to and from medical appointments
- Pay stubs showing lost income if you missed work